Linenstore-UK One Privacy Policy:
At Linenstore-UK One we are committed to maintaining your privacy. Our privacy policy is given below. If we make any changes to this policy, we will immediately notify you by updating this statement.
Information Linenstore-UK One collects:
We ask for your name, address, telephone number, delivery address, e-mail address, credit or debit card number, the name on the card and the expiry date. This allows us to process and complete your order.
How Linenstore-UK One uses the information it collects:
We will use the information you give us only to process your order.
Non disclosure of information collected:
We will not disclose or pass on any information that we collect about you.
Security of information collected:
a)When you place your order, you are offered the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.
b)As an additional security measure credit card numbers are encrypted both before an order is processed and when stored on our database.
c)We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that the personal information you give us is kept secure and processed fairly and lawfully.
Returns Policy:
All our goods are of exceptional quality and are inspected prior to despatch. Every effort is made to ensure the quality of our merchandise and we are confident that you will be delighted with your purchase from Linenstore-UK One. If you are not completely satisfied with your purchases due to a manufacturing defect, return them unused within 14 days of the purchase and we will credit your account in full. For all other reasons all transport charges will be deducted. This is in addition to your statutory rights. English law applies. All returns must be authorised by us.
Cancellation Policy:
To cancel your order please ring us on 01484 663295 or email us at linenstore@yahoo.co.uk or reply to the order confirmation email.
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime and up to 7 days after receiving your goods.
For most items, you have the legal right to cancel your order within 7 working days of receiving the goods. However, this right does not apply to certain items such as personalised products, or products which has been opened.
Where you have already received the goods or the goods have already been despatched, return the goods to Linenstore-UK One unopened together with the original invoice. Linenstore-UK One will refund you the purchase price of the goods but not the transport charges. Refunds will be made via the same method of payment as used to place the order.
If the parcel cannot be delivered the carrier will return it back to Linenstore-UK One . We may have to charge additional fees for the return of the parcel.
Copyright:
All text and images on this site are copyrighted.
Any copying or reproduction is prohibited.
Feedback:
If you have any comments, queries or complaints relating to our privacy policy, please email us at
linenstore@yahoo.co.uk